Boston HelpDesk Managed IT Services

With all the dangers lurking in the cyber world it is hard to protect your business and all its technological assets. You deserve an IT company that works as hard for your business as you do. Boston HelpDesk Managed IT can help you run your business, reduce risks, increase productivity, and help to manage the desktop services of day to day life.

Boston HelpDesk Managed IT can help you combat the cyber risks of today by providing around the clock monitoring. Monitoring will detect and resolve issues as soon as they are found. This allows your business to continue working without any disruption in your services or profit. Additionally, Boston HelpDesk Managed IT provides patches to protect your company from vulnerabilities and improve usability and performance of your software. This ensures that all your desktops are monitored, patched, and updated, ready for any new cyber threat that can come your way.

Reduce the risks that can cripple your business

1. Around the clock monitoring– to detect and isolate threats to your business
2. Patch management– to protect against the latest cyber-attacks before they have the opportunity to wreak havoc on your business

Not only does our IT manage IT security but it also helps your business manage its hardware, software, and equipment through the use of both our on and off-site support. We understand it’s hard to keep track of all the equipment within your business. Boston HelpDesk Managed IT can keep track of your equipment for you. This way we will know what is near the end of its life cycle, and thereby will no longer have the protection against viruses and other cyber-attacks.

Managing hardware, software, and equipment

1. Monitor the lifecycle of your hardware, software, and equipment- keeping track of your equipment so that it can be replaced before it has the opportunity to fail.
2. Available for both Onsite and remote support– Not everything can be handled remotely, for this reason, we offer both onsite and remote support to meet all your business’s needs.

The ability for your business to work well shouldn’t depend on your IT counterparts. We ensure that your productivity increases, with our support through procurement and installation of applications, hardware, and software, as well as through our scheduled maintenance.

Providing the right solutions to increase productivity

1. Managed desktop services– provides support to ensure that your computers are all secure, operational, and reliably available. This increases the productivity of your staff.
2. Procurement and installation– ensure that you have the right hardware and software needed to meet and exceed your business’s needs.
3. Scheduled maintenance– takes the guesswork out of maintenance. Providing scheduled and consistent maintenance ensures that your desktops are working correctly and efficiently.
4. Strategic IT– provides you your own virtual CIO to proactively monitor and maintain the IT health and security of your business.
5. Backup and business continuity– In the case of a data breach, we have all your data and applications backed up and ready to be recovered.
6. Managed IT security– keeps up to date to ensure that you are protected against all forms of spam, ransomware, malware and other threats.
7. Affordable Managed IT Services– provide our services at an affordable and fixed monthly rate, to take the guesswork out of budgeting.
8. Cloud expertise– aids your staff to have more mobility and flexibility, while being able to access critical files and applications, no matter where they choose to work.

Boston HelpDesk provides your business the affordable options to fit your business’s specific needs. Whether your business needs increased productivity, stronger IT security, Onsite and Remote support, or cloud expertise, we have you covered. Don’t leave your data unprotected, or struggle with underproductive equipment. Let us ensure you get the most out of your business and out of your IT investment.

Contact us at info@bostonhelpdesk.com or 617-848-9393.